Privacy Policy
Last Updated: 12/01/2026
BallBrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you create an account:
- Email address
- Name
- Age
- Country of residence
- Profile picture (optional)
1.2 Fitness and Health Information
To provide personalized fitness plans, we collect:
- Height and weight
- Fitness goals
- Exercise experience level
- Injuries or limitations
- Dietary preferences and restrictions
- Available workout days
- Equipment access
- Position/role (for athletes)
1.3 Usage Data
We automatically collect information about how you use the App, including:
- Workout completion data
- Progress tracking information
- Meal plan adherence
- Badge and achievement data
- Points and leaderboard rankings
1.4 Social Content
If you choose to use social features, we collect:
- Posts, comments, and likes
- Images and videos you upload
- Profile information visible to other users
1.5 Device Information
We may collect device information such as:
- Device type and operating system
- App version
- Unique device identifiers
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Generate personalized workout and meal plans
- Track your fitness progress
- Provide social features (posts, comments, following)
- Calculate points and leaderboard rankings
- Send notifications about workouts, achievements, and social interactions
- Improve our services and develop new features
- Respond to your inquiries and provide customer support
3. Information Sharing and Disclosure
3.1 Public Information
The following information is visible to other users:
- Your name and profile picture
- Public posts and comments
- Leaderboard rankings and points
- Badges and achievements
3.2 Service Providers
We use third-party services that may have access to your information:
- Firebase (Google): For authentication, database, and file storage
- DeepSeek API: For generating personalized workout and meal plans
- YouTube API: For providing exercise demonstration videos
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4. Data Storage and Security
- Your data is stored securely using Firebase (Google Cloud Platform)
- We use industry-standard encryption to protect your information
- Passwords are hashed and never stored in plain text
- However, no method of transmission over the internet is 100% secure
5. Your Rights and Choices
5.1 Access and Correction
You can access and update your personal information through the App's profile settings.
5.2 Data Deletion
You can request deletion of your account and data by contacting us at hello@ballbrain.app. Note that some information may be retained for legal or legitimate business purposes.
5.3 Opt-Out
You can opt out of push notifications through your device settings.
6. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@ballbrain.app
Company: BallBrain
Address: George Padmore Road, Nairobi, Kenya
Note: This is a template Privacy Policy. You should review it with a legal professional and customize it based on your specific data practices and applicable laws (GDPR, CCPA, etc.).